Frequently Asked Questions
Can I request a daily accreditation if I want to attend only one panel?
NO, daily accreditations are not available; only the TFI accreditation grants access to all scheduled events.
Does the TFI accreditation grant access to the TorinoFilmLab Meeting Event?
NO, the TFI Torino Film Industry accreditation does not grant access to the TorinoFilmLab Meeting Event. The TorinoFilmLab Meeting Event is not part of the TFI Torino Film Industry program. Participation in the TorinoFilmLab Meeting Event is by invitation only.
Does the TFI accreditation grant access to the screenings of the Torino Film Festival (TFF)?
NO, TFI and TFF are two separate events. To attend the festival screenings, you need a TFF accreditation or a valid ticket. TFF accreditation can be requested here: www.torinofilmfest.org
Does the TFI accreditation grant access to the entire program of activities within TFI Torino Film Industry from November 21 to 27, 2024?
YES, the TFI accreditation grants access to all scheduled events.
What is the recommended browser for accessing the platform?
We suggest using Chrome or Firefox. Please be aware that Safari may encounter some difficulties, particularly when using the English language.
I've already participated in previous editions of TFI, I was registered on the platform. However, I can't log in or reset my password. Why is this happening?
The platform for purchasing the TFI Torino Film Industry 7 accreditation has been updated. It is therefore necessary to register a new account. The previous credentials are no longer valid.
I'm not receiving the confirmation email, what's the problem?
The registration process may not have been completed successfully. Please check your spam folder and/or verify that you entered the correct email address.
I didn't make the payment within 7 days from my account confirmation and the rate has changed: what happens now?
If you haven't pay within 7 days from your account confirmation and the rate has changed, you'll need to register again and complete the payment at the current price.
I need a payment receipt for my company: what should I do?
If the receipt automatically generated by PiemontePAY doesn't meet your accounting requirements, please email accreditation@torinofilmindustry.it to request a specific document. Please note that Fondazione Film Commission Torino Piemonte is not VAT-registered and cannot provide invoices. You will therefore receive a payment receipt in your company's name.
I have the TFI accreditation and have a project I want to present at the one-to-one meetings: how can I do it?
The one-to-one meetings on the programme are organized by TFI Torino Film Industry's Partners and are by invitation only. To pitch your project, we suggest you consult the Who Is Who accessible to all accredited attendees: this will allow you to connect with professionals in your field and arrange a meeting with them in the Piemonte Lounge.
Can the same accreditation be used for different people who are part of the same company?
No, the accreditation is personal and nominative. Therefore, each person will need to register and pay individually.
I purchased the accreditation in advance, but now I can no longer attend TFI Torino Film Industry. Is it possible to change the name on the accreditation?
No, accreditations are nominative, non-transferable, and non-refundable.