Frequently Asked Questions

Can I request a daily accreditation if I want to attend only one panel?

How does the Student fee work?

Does TFI accreditation allow access to TFF and TFL events?

What is the recommended browser for accessing the platform?

I didn't pay within 7 days of account confirmation and the rate has changed: what happens?

I need a payment receipt for my company: what should I do?

I'm not receiving the confirmation email: why?

I purchased the accreditation in advance, but now I can no longer attend TFI Torino Film Industry. Is it possible to change the name on the accreditation?

Does the TFI accreditation grant access to the entire program of activities within TFI Torino Film Industry from November 26 to 30, 2026?

Why is Film Commission Torino Piemonte logo in the account registration and accreditation purchase confirmation emails?

Can the same accreditation be used for different people who are part of the same company?

I've already participated in previous editions of TFI, I was registered on the platform. However, I can't log in or reset my password. Why is this happening?

I have the TFI accreditation and have a project I want to present at the one-to one meetings: how can I do it?